Welcome to Tiego Support
We strive to provide a fast, efficient, and high-quality support service. Whether you have technical questions or need consultation about our system, we are here to help you.
How does our support work?
We want to give our customers the kind of support we would want from our suppliers. Our support team responds in Swedish or English.
Support ticket
Handled by the support lead on duty for quick resolution
Consulting request
Assigned to a consultant for more complex action
Project
A consultant will contact you to schedule the project
Submit a ticket
Fill in the form below and your email client will open with all information filled in. You can then send the message directly to our support.
Our support goals
Quick help
Provide fast and professional help
Smooth experience
Ensure a smooth experience for our customers
Continuous improvement
Continuously improve our support based on feedback
Self-service and documentation
We recommend that our customers first look for answers in our documentation and training database (provided you subscribe to Education). Our ambition is that you can find guidance and solutions to most questions there.
Save time
Find answers fast
Education package
Access to all training resources
Always up to date
Current information and guides
Do you have feedback?
We welcome both positive and constructive feedback so we can continue to improve our support service!